Hourglass Spins Continuously

Have you ever got this problem? it is because the operating system is corrupted or has failed.

***Performing a hard reset does not resolve this issues forever.What you need to do:

Download the appropriate Blackberry Device Software for your Blackberry device and use the application loader tool to reload it.

To perform this procedure, follow the steps below:

1) Remove the battery from the Blackberry device.

2) Double-click Application Loader in Blackberry Desktop Manager while the Blackberry device is not connected to the computer.

3) Click Next on the Welcome to the Application Loader Wizard screen.please refer link

4) When the Communication Port Selection screen appears, connect the Blackberry device.

5) When the USB-PIN option appears, click Next. The Device Application Selection screen should appear.

6) Re-insert the battery and allow the process to complete.

happy to help

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